Rates & Policies

Rates and Hours

techbuddy charges $100 per hour for website design and development services. We bill in 15-minute increments. We are normally available from 8:30AM to 5:30PM Pacific Time, Monday through Friday.

We also do a certain amount of pro bono work for nonprofit groups and for individuals with tight budgets and extreme need.

On-site Service

Because of he nature of website work, most of our services (95%+) are delivered online – over the phone and on the net.

Site visits within 20 minutes of Sebastopol have a one hour minimum charge. From 20 to 40 minutes there is a minimum 1.5 hour charge. More than 40 minutes has a 2 hour minimum. In general, we don't travel to sites more than one hour from our location.

After Hours

We work out of our home office, so it is possible to reach us outside of normal hours. If it's not an emergency, we would really prefer to talk to you during our normal hours. Warning: If you call in the middle of Thanksgiving dinner (as someone did), the rates are 200% of normal, assuming that Peter will talk to you at all. (He gets very grumpy when pulled away from the dinner table.)

Billing Policies

We bill biweekly for all work performed in the previous 14 days. All invoices are due and payable upon receipt. Customers with outstanding invoices more than one month old will have all work associated with their account suspended.

Satisfaction Guaranteed

We take pride in our work, and your satisfaction is guaranteed.